Privacy Policy

Last Updated: 9 April 2026

At Atraj (“we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Atraj. This Policy applies to our application and all associated subdomains (collectively referred to as the “Service”), in addition to the Atraj application.

By accessing or using the Service, you acknowledge that you have read, understood, and agreed to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

For the purposes of clarity and consistency, the following terms shall have the meanings set forth below:

• •Cookies: Small data files created by a website and stored by your web browser. They are used to identify your browser, provide analytics, and remember information such as language preferences or login details.
• •Organization / Authority: When this Policy refers to “the Organization”, “we”, “us”, or “our”, it means the National Center for Statistics and Information (NCSI), located at Airport Road, Airport Heights / Al Seeb / Muscat Governorate, P.O. Box 133, Sultanate of Oman, which is responsible for your information under this Privacy Policy.
• •Country: The Sultanate of Oman, where Atraj and its owners/founders are based.
• •Client: Any entity, organization, or individual that registers to use the Atraj Service to manage relationships with consumers or users.
• •Device: Any internet-connected device such as a smartphone, tablet, computer, or any other device used to access the Service.
• •IP Address: A unique number assigned to each device connected to the internet, often used to determine approximate geographic location.
• •Employees: Individuals employed by or contracted with the Organization who are assigned to perform services or tasks related to Atraj.
• •Personal Data: Any information relating to an identified or identifiable natural person, whether directly or indirectly, by reference to identifiers such as name, civil ID number, online identifiers, location data, or one or more factors specific to physical, genetic, mental, psychological, social, cultural, or economic identity.
• •Service: The service provided by Atraj as described in the relevant terms and made available on this platform.
• •Third-Party Services: Advertisers, sponsors, marketing partners, and other parties who provide content, products, or services that may be of interest to you.
• •Application: The Atraj software application.
• •You: The individual or entity registered with Atraj to use the Service.

Information We Collect

We collect information from you when you:

• •Visit the application
• •Register on the platform
• •Submit a request
• •Subscribe to a newsletter
• •Participate in a survey
• •Fill out a form

The information collected may include:

• •Name / Username
• •Phone numbers
• •Email addresses
• •Age
• •Password

Use of Third-Party User Data

Atraj collects user data necessary to provide its services. Users may voluntarily provide information available on social media platforms. If you provide such information, we may collect publicly available data from those platforms. You may control the level of public information through your privacy settings on those platforms.

Sharing of Information

We may share the information we collect, whether personal or non-personal, with:

• •Relevant government entities
• •Authorized service providers

This sharing is limited to what is necessary to operate, maintain, and improve the Service, or to comply with applicable laws and regulations in the Sultanate of Oman.

We may also engage trusted third parties to perform technical and operational services on our behalf, such as:

• •Hosting servers
• •Application maintenance
• •Data storage and management
• •Technical support and customer service

Such parties are provided only with the information necessary to perform their tasks and are contractually obligated to maintain confidentiality.

In the event of any organizational or administrative restructuring, information may be transferred to the relevant governmental authority in Oman that assumes responsibility, in full compliance with this Privacy Policy.

We may also share non-identifiable technical data (e.g., IP addresses or general usage data) for analytical and security improvement purposes.

We may disclose personal or non-personal information to competent authorities or law enforcement in Oman where required by applicable law, court order, or to protect the Service, users, or public interest.

Collection of Information

Atraj collects personal information voluntarily provided by users and may receive additional information from third parties as described above.

How We Use Your Information

Your information may be used for the following purposes:

• •To personalize user experience
• •To improve our application
• •To enhance customer support
• •To process transactions
• •To manage promotions, surveys, and features
• •To send periodic emails

Email Communications

By providing your email address, you consent to receiving communications from us. You may unsubscribe at any time via the unsubscribe link included in emails.

We only send emails to individuals who have consented to receive them, and we do not send unsolicited commercial emails.

Your email may also be used for targeted communications on platforms such as Facebook, limited to users who have consented.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. When data is no longer required, it is securely deleted or anonymized.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal data, including:

• •Secure servers
• •SSL encryption
• •Restricted access controls

Sensitive data is encrypted and stored securely. However, no system can guarantee absolute security.

Data Localization

All user data is collected, stored, and processed exclusively within the Sultanate of Oman, in compliance with applicable laws. No data is transferred or hosted خارج السلطنة.

User Rights

Users may request:

• •Access to their data
• •Correction of data
• •Deletion of data
• •Changes to communication preferences

Requests are subject to applicable legal and regulatory requirements.

Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the Sultanate of Oman, and disputes shall be subject to the exclusive jurisdiction of Omani courts.

External Links

This Policy applies only to Atraj services. External links are governed by their own privacy policies, and Atraj assumes no responsibility for them.

Cookies

Atraj uses Cookies to improve functionality and user experience. Disabling Cookies may affect certain features.

Children’s Privacy

We do not knowingly collect personal data from individuals under 18 without parental consent. Any such data will be promptly deleted.

Policy Updates

We may update this Privacy Policy periodically. Continued use of the Service constitutes acceptance of the updated Policy.

Third-Party Services

Atraj may include third-party services. We are not responsible for their content or practices.

GDPR Compliance

Where applicable, we comply with the General Data Protection Regulation (GDPR) for users in the EEA.

Users have rights including:

• •Access
• •Rectification
• •Erasure
• •Data portability

California Residents

Although Atraj is a government entity in Oman, this section is included for transparency regarding laws such as CCPA and CalOPPA.

We confirm that we do not sell personal data.

Contact Us

For privacy-related inquiries:

• •Email: info@ncsi.gov.om
• •Phone: +968 91459145
• •Website: https://www.ncsi.gov.om/